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What's new

>> Accéder à la version française du site



>> Version FRANCAISE 
(Access FRENCH WEBSITE)

_______________________

WHAT'S NEW?
See
everything that's new
on one single page

Last updated Sept 2  2010

_______________________
FEATURED PATTERNS
Mug of the month: September Mug of the month: September
New tweet biscornu by Barbara Ana New tweet biscornu by Barbara Ana
 Fun project: A recipe book cover Fun project: A recipe book cover
Cute seaside by Perrette Samouiloff Cute seaside by Perrette Samouiloff
 Wise sayings shaker style Wise sayings shaker style
 New Kokeshi pattern by Barbara Ana! New Kokeshi pattern by Barbara Ana!
New: Sweet roses by Faby Reilly New:
Sweet roses by Faby Reilly
Breakfast is ready with Sylvie Teytaud!Breakfast
is ready
with
Sylvie Teytaud!
Faby Reilly designs the cornflower seriesFaby Reilly
designs
the
cornflower
series
"Colors I love" Collection- By M-A Rethoret-Mélin"Colors I love"
Collection-
By
Marie-Anne
Rethoret-Mélin
Organize you stash - Make floss tags!Organize your
stash -
Make floss tags!
A fabulous tree by Alessandra Adelaide NeedleworksA fabulous
tree by
Alessandra
Adelaide
Welcome Baby! Birth announcements and more
Welcome Baby!
Birth
announcements
and more
Don't miss our "Stitcher's favorite" sectionDon't miss our
"Stitcher's
favorites"
section
Heirloom needlework: reproduction samplers by Muriel BrunetHeirloom
needlework:
reproduction
samplers by 
              Muriel Brunet
Large choice of patterns for biscornus
Large choice

of patterns

for biscornus!
Wedding patterns  Wedding 
 
Charts
 (so cute!)
 
Free step-by-step ready-to-print  instructions for making a biscornu FREE !
 Tutorials 
 for
 Biscornus
and more!
 
 >> see everything
that's           NEW!
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How do you generally prefer to receive the charts you order?
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By mail, in printed form (at extra charge)
I'm happy either way.

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Welcome » FAQ
FAQ

Creative Poppy FAQ



Can I retrieve the patterns I bookmarked last time I visited the website?


Yes, by opening an account. It's free, quick and easy.
Make sure you Login to your account each time you visit Creative Poppy's website. If you bookmark patterns without login in, the list of patterns will be lost.

Can I print several copies of my patterns?

>> Yes, you can print several copies for your personal use. Find out more about what you CAN and CANNOT do with the pattern you purchase.

Can I save my patterns on my computer?

>> Yes, you can save your pattern on your computer or on a hard disk as a backup or if you want to print it later. Please make a note of your pattern-passwords as they will be needed when you open your files.

Can I share the pattern I ordered with others?

>> No. The pattern you purchase is for your personal use only and cannot be resold or redistributed for free. Please read our Terms and Conditions.


First time customer discount: how do I get it?

>> Information and promotion code for first time customer discount

I just placed an order and forgot to use my first time customer discount. Can I use it next time I place an order?

Yes, you discount code is valid without any limitation in time. It is personal and can be used only once.


Having trouble with one of your orders?

>> Step-by-step guide to downloading your patterns and suggestions for resolving common problems


What happens if I cannot download the patterns I have paid for?

>> Contact us and we will send you the patterns by email.


I have deleted the email with my passwords. How can I open my files?

>> Contact us, stating YOUR NAME and approximate date of purchase and we will retrieve your order. Sorry, we cannot retrieve your order based on your email address only.


My computer has broken down and I have lost the patterns I had purchased previously. How can I retrieve them?

>> Log into your Creative Poppy account. We save the link for downloading your patterns for a period of two years.

Do I have to print out all the pages of my pattern?

>> No, you can print only the pages that you need for the stitching. We often provide a Color AND a Black and white chart so you can select whichever one you prefer.
You can either:
- Print pages one at a time as you view them. Do not use the print icon but the menu. Select "Print" Then "Current page" (in the print range box)
- Print a range of pages. Do not use the print icon but the menu. Select "Print" Then "Pages" (in the print range box) and enter the range of pages in this format 1-7 (for pages 1 to 7).

Can I add a Creative Poppy shortcut to my desktop?

Yes, it's easy and you can access our website instantly.
- With your mouse, make a rightclick on your desktop. Select "New" then "Shortcut".
- Paste this address in the box http://www.creativepoppypatterns.com/index.php
- Name your shortcut: Creative Poppy
- Select "Finish"
 



Contact Creative Poppy Customer CareIf you have any more questions, please contact us. We'll be happy to help and back in touch real soon.



 


>> back to what's new?
>> back to browse by Designer
>> back to Creative Poppy catalogue

>> Accéder à la version française du site



>> Version FRANCAISE 
(Access FRENCH WEBSITE)

_______________________

WHAT'S NEW?
See
everything that's new
on one single page

Last updated Sept 2  2010

_______________________
FEATURED PATTERNS
Mug of the month: September Mug of the month: September
New tweet biscornu by Barbara Ana New tweet biscornu by Barbara Ana
 Fun project: A recipe book cover Fun project: A recipe book cover
Cute seaside by Perrette Samouiloff Cute seaside by Perrette Samouiloff
 Wise sayings shaker style Wise sayings shaker style
 New Kokeshi pattern by Barbara Ana! New Kokeshi pattern by Barbara Ana!
New: Sweet roses by Faby Reilly New:
Sweet roses by Faby Reilly
Breakfast is ready with Sylvie Teytaud!Breakfast
is ready
with
Sylvie Teytaud!
Faby Reilly designs the cornflower seriesFaby Reilly
designs
the
cornflower
series
"Colors I love" Collection- By M-A Rethoret-Mélin"Colors I love"
Collection-
By
Marie-Anne
Rethoret-Mélin
Organize you stash - Make floss tags!Organize your
stash -
Make floss tags!
A fabulous tree by Alessandra Adelaide NeedleworksA fabulous
tree by
Alessandra
Adelaide
Welcome Baby! Birth announcements and more
Welcome Baby!
Birth
announcements
and more
Don't miss our "Stitcher's favorite" sectionDon't miss our
"Stitcher's
favorites"
section
Heirloom needlework: reproduction samplers by Muriel BrunetHeirloom
needlework:
reproduction
samplers by 
              Muriel Brunet
Large choice of patterns for biscornus
Large choice

of patterns

for biscornus!
Wedding patterns  Wedding 
 
Charts
 (so cute!)
 
Free step-by-step ready-to-print  instructions for making a biscornu FREE !
 Tutorials 
 for
 Biscornus
and more!
 
 >> see everything
that's           NEW!
Pattern Finder
A great source of Inspiration

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Newest arrivals
TOP sales
Spring Biscornu
$4.99
Red monochrome Biscornu & scissor fob
$4.99
Mystery Chart (Helga Mandl & Barbara Ana)
$4.99
Autumn biscornu
$4.99
Pointsettia Humbug (Xmas ornament)
$5.82
See complete top sales

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