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Creative Poppy Customer service

Creative Poppy Customer serviceHello!
If you have any questions or need assistance we're here to help. Contact us at any time. We will get back to you within 24 hours on business days.
If you have still not heard back from us within 24hours, the emails we are sending you are probably being filtered out. Please add our email to your contacts, then email us: contact @ (without the blank spaces).

In all other cases, please use our contact form below because it helps us keep a better track of any of your requests. We'll be in touch real soon!


The Creative Poppy Customer Service Team



Top support issues:

- My order: I haven't received my order confirmation email:

Check you spam filter first, then, if you are still logged into your account, check if the email address you entered is correct. Else contact us so we can check your account.

- My order: failed download or file damaged message error :

We will send the pattern by email,,, and email customers:

We occasionally have trouble reaching some, and email customers. Please add the following address contact @ (without the blanks) to your contacts after filling this form to make sure you receive our reply emails. Also provide an alternative email address (gmail, hotmail...) if available. Many thanks! 


If you are already a customer, click here to log into your account.

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Latest patterns
TOP sales
<b>Cross Stitch Guide</b><br><b>by Lesley Teare</b>
<b>All Creatures Great and Small</b><br>cross stitch pattern<br>by <b>Barbara Ana Designs</b>
<b>Dreaming Girl</b><br>cross stitch pattern<br>by <b>Barbara Ana Designs</b>
<b>Clémence Jauneau 1889 Reproduction Sampler</b><br>cross stitch pattern<br>by <b>Couleur Tourterelle</b>
<b>Dreaming of Klimt</b><br>cross stitch pattern<br>by <b>Barbara Ana Designs</b>
See complete top sales

Creative Co. 1 rue de Stockholm, 75008 PARIS - France

RCS 494 994 106 PARIS

Creative Poppy is a Trademark of Creative Co., a company registered in Paris, France
©copyright Creative Co. 2007 | | EN - FR