Top support issues:

- My order: I haven't received my order confirmation email:

Check you spam filter first, then, if you are still logged into your account, check if the email address you entered is correct. Else contact us so we can check your account.

- My order: failed download or file damaged message error :

We will send the pattern by email
 

bellsouth.net, att.net, sbcglobal.net, aol.com and mac.com email customers:

We occasionally have trouble reaching some mac.com, bellsouth.net, att.net, sbcglobal.net and aol.com email customers. Please add the following address contact @ creativepoppypatterns.com (without the blanks) to your contacts after filling this form to make sure you receive our reply emails. Also provide an alternative email address (gmail, hotmail...) if available. Many thanks!