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How do you generally prefer to receive the charts you order?
By download (no delivery charges)
By mail, in printed form (at extra charge)
I'm happy either way.

661 Votes
[ See the results ]
» Shopping info
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Shopping info

All you need to know about ordering patterns: 


 

 
All Creative Poppy patterns are printable

and available for immediate download.
 

 

Welcome to Creative Poppy.
We hope you will enjoy shopping with us.
Any other questions,
feel free to contact the team!

 

 


What do I get when I order a pattern from Creative Poppy?

A pattern consists of several pages (usually 5 to 8) with a cover page, a photograph of the stitched design (or rendering), a black & white or color chart (as specified in the product description) and instructions.

The pattern is delivered as a .pdf file that you will be able to print out at home from a computer. Files are formatted to be printed on either standard Letter size or A4 printing paper.

 

How do I get my pattern?

 

Once payment has been processed, you will get a confirmation email and you will be able to download your files.

 

Access your patterns in 3 easy steps

>> learn more about downloading files

 

What you CAN and CANNOT do with a pattern

 

Patterns can be used for your personal use only.

>> learn more about what you can or cannot do

 

Privacy:

 

We do not share your personal information with anyone.

When opening a Creative Poppy account, you provide an email address, an invoice address and a phone number. 

 

Secure payment:

 

All our payments are handled by secure encrypted servers. We do not have access to your credit card information. You are directed to a secure server as you will be able to see in the address bar showing a padlock which indicates a secure encrypted connection:

https address bar - with padlock - secure connection

 

Credit card with Verified by Visa / Mastercard Secure
 

By credit/debit card (Visa,  Mastercard and most other cards accepted

Orders paid by credit card are processed immediately and your patterns ready to download after payment.

Via Paypal: 

 

We accept Paypal for payments of $6.00 or more

Orders placed via Paypal may take up to 48 hours to be processed (72 hours on Sundays and Bank holidays)

 

 

Pricing and Value added tax:

 

All prices of products displayed on this website exclude sales tax. If you are a resident of the European Union, 5,5% Value Added Tax will be applied to your purchase, based on your address, when you have created an account and proceed through checkout.


 

Currency:

 

You can place your order in the currency of your choice. You can switch currency at any time by selecting another currency in the top right hand corner (web) or lower section (mobile version). Transactions are carried out in the currency that is displayed when placing the order. That exact amount, in that currency, will be charged to you credit card or your Paypal account. Note: Prices are fixed in each of these currencies. Because currency rates fluctuate from day to day, there might be a slight difference between prices.

 

 

First Time Customer Discount - Get your code

 

If this is your first time placing and order on Creative Poppy's website, take advantage of our first time customer discount. >> Get your code
 

 

 

>> more Frequently Asked Questions

 

>> User agreement and Terms of Sale

 

>> contact us


 

>> back to home page

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Creative Co. 1 rue de Stockholm, 75008 PARIS - France

RCS 494 994 106 PARIS


Creative Poppy is a Trademark of Creative Co., a company registered in Paris, France
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